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About the Role
We are looking for a Technical Engineer who will be responsible for maintaining, supporting, and improving IT infrastructure systems and customer-facing solutions. The role involves both hands-on technical work and active collaboration with internal teams and clients to ensure system reliability, performance, and security.
You will take part in technical discussions, contribute to implementation decisions, and support ongoing optimization of the company’s digital ecosystem and customer services.
Key Responsibilities
Perform maintenance and provide technical support for IT systems, including incident resolution and infrastructure improvements.
Offer technical assistance during the implementation of software solutions across the organization.
Keep the software portfolio up to date and propose optimization initiatives.
Monitor the performance and availability of IT systems and suggest efficiency improvements.
Participate in defining, evaluating, and selecting appropriate software versions and implementation strategies.
Collaborate with team members to ensure integration and timely delivery of projects.
Analyze, develop, and optimize internal tools and applications for clients.
Perform repair and maintenance services for hardware equipment within the company’s portfolio.
Provide technical support, analyze failures, and propose corrective measures.
Conduct on-site maintenance for clients’ hardware equipment.
Prepare service-related documentation (handover and installation reports, training sheets, service forms, etc.).
Build and maintain a customer database with relevant insights — needs, development plans, and frequent orders — to support account management activities.
Requirements
Bachelor’s degree in a technical field (preferred: Automation or Electronics).
Strong customer orientation, integrity, and accountability.
Solid understanding of hardware infrastructure — servers, storage, LAN networking, routers.
Good knowledge of software infrastructure — operating systems, virtualization technologies, backup, email systems, antivirus, firewall, and Android mobile devices.
Experience in database administration, particularly with Microsoft technologies.
English skills, especially technical terminology.
Excellent team spirit, flexibility, and results-oriented mindset.
Ability to work effectively under pressure.
Driving license – Category B.
Nice to Have
Hands-on experience with system monitoring and automation tools.
Familiarity with IT security practices and network troubleshooting.
Experience working in eHealth, medical software, or enterprise IT environments.
Previous exposure to client support or field service activities.
What We Offer
Opportunity to work on impactful eHealth and IT infrastructure projects that improve operational efficiency in healthcare and enterprise environments.
Exposure to cutting-edge technologies and complex systems integration.
Continuous learning and professional development in a fast-evolving industry.
Collaborative environment where innovation, initiative, and teamwork are valued.
Flexible work arrangements and a culture focused on responsibility and quality.
About the Company
We are creators of innovative eHealth solutions, recognized for quality, flexibility, and technological excellence. Our mission is to deliver reliable and high-performance software and infrastructure solutions that help clients streamline their processes, enhance communication, and make better business decisions.
Our solutions serve medical institutions and healthcare organizations of all sizes, improving their operational performance through optimized information and decision-making systems.
Every project we deliver represents a commitment to genuine value creation for our partners. The ideas, dedication, and enthusiasm of our team are key drivers in developing innovative, integrated solutions that empower decision-making and operational efficiency.
We share a common goal with our clients — to strengthen their business foundation through tailored IT systems that ensure long-term success.